Families want their loved ones to stay connected. Residents want to see their grandchildren on video calls. Staff need working computers to do their jobs.
But technology in senior living facilities comes with unique challenges. Residents may struggle with devices. WiFi might not reach every room. Staff don’t have time to troubleshoot tech problems.
If you manage or work at a senior living community, assisted living facility, or retirement center in Florence, Darlington, Hartsville, or the Pee Dee region, I can help.
Residents struggle with technology. They want to video chat with family, but they don’t know how. They have tablets their children bought, but the devices just sit there unused.
Staff don’t have time. Your caregivers and administrators are busy with more important things than fixing printers and setting up WiFi.
Family members get frustrated. They bought Mom a tablet so they could FaceTime, but she can’t figure it out and there’s no one to help her.
Infrastructure issues. WiFi doesn’t reach resident rooms. The computer at the nurses’ station keeps freezing. The shared TV in the common room won’t connect to streaming services.
Device setup. I’ll set up tablets, phones, and laptops so they’re easy for residents to use. Bigger text, simpler home screens, only the apps they need.
Video calling. FaceTime, Zoom, Skype, Facebook Messenger — whatever the family uses, I’ll set it up and teach the resident how to start a call.
One-on-one coaching. I sit with residents individually and go at their pace. Patient, calm, no judgment. We can practice video calls, go over email, or tackle whatever they want to learn.
Ongoing help. Questions come up. Things change. I can visit regularly so residents always have someone to ask.
Computer and printer support. When the workstation freezes or the printer won’t cooperate, I’ll fix it without disrupting your operations.
WiFi troubleshooting. I’ll make sure staff have reliable internet access where they need it.
Software help. If your care management software is acting up, I can often help or point you to the right resources.
Smart TV setup. Netflix, YouTube, streaming services in activity rooms and lounges.
Video call stations. Set up a dedicated space where residents can easily video chat with family.
Group technology classes. Monthly sessions where residents can learn together in a relaxed, supportive environment.
I understand seniors. I’ve been helping older adults with technology for years. I know how to explain things simply, when to slow down, and how to build confidence without condescension.
Patience is my specialty. I’ll show someone how to start a FaceTime call ten times if that’s what it takes. No sighing. No rushing. No making them feel bad.
Flexible scheduling. I can come during activity hours, quiet times, or whenever works best for your facility.
Same person every time. Residents get comfortable with me. I learn their names, their devices, their challenges. That continuity matters.
I work with families too. If a resident’s daughter calls with questions about Mom’s tablet, I’m happy to help coordinate.
Every facility is different, so I create custom plans based on your needs. Options include:
Per-visit: $100 for on-site support (up to 2 hours)
Monthly support: Regular on-site hours, staff training, and resident assistance. Pricing based on facility size and needs — typically $200-400/month for smaller facilities.
Resident device setup: $50 per device for initial setup and training session.
Group classes: $75 per session (up to 1 hour, any number of residents).
Let’s talk about what would work for your facility.
When I work with a senior living community, here’s what typically happens:
Residents start actually using their devices. The tablets that were gathering dust are now used for daily video calls with family.
Staff interruptions decrease. Instead of staff trying to troubleshoot tech problems, they call me.
Families are happier. They can see their loved ones regularly. The technology actually works.
Residents feel more confident. Once they learn, they’re proud of themselves. It’s not just about the technology — it’s about independence.
If you’re a facility director, activities coordinator, or administrator, let’s talk about how I can help your residents and staff.
I’m happy to visit your facility, meet with you, and put together a proposal that fits your needs and budget.
Call or text: 854-204-7526 Email: [email protected]
I serve senior living facilities throughout Florence, Darlington, Hartsville, and the surrounding Pee Dee region.
Learn more about my facility services.
If you’re a family member looking for help with your parent or grandparent who lives at home, check out my senior tech help services.
